Returns & Exchanges

At Eagle Creek, we stand behind the durability of our gear and offer a hassle-free 30-day return policy for all unused products in their original packaging. We want to ensure you are fully equipped for your next adventure with the perfect travel solutions.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided through the portal and secure it to the outside of your original shipping box.

• 3.
  Pack and Ship

  Place the items with all original tags attached inside the box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned gear, we will process your refund to the original payment method within 7 to 10 business days.